Limited-time offers; subject to change. General Terms: At participating locations. Upgrade benefits. Availability and amount of EIP financing subject to credit approval.
Balance paid in monthly installments. Must remain on qualifying service in good standing for duration of EIP agreement. Participating locations. Pricing applicable to single device purchase. See brochures and Terms and Conditions including arbitration provision at www.
How to shop. We accept qualified T-Mobile and non-T-Mobile trade-ins for new device purchases. Estimated value may differ from appraised value. You may accept the assessed value of the device or request to have your device returned to you.
Returned devices will ship within 5 business days. You may keep your new device, or return it to T-Mobile. Trade-ins are also accepted by mail. Equipment value may change after evaluation. A trade-in must be included in the original order when placed online, over the phone, or in-store. A trade-in cannot be added after the order is placed. Trade-in shipping labels and order status You have 30 days to return your old device for credit after your new device is shipped.
Customers with a T-Mobile ID For the easiest and fastest trade-in experience, stop by a T-Mobile store with your old device to have it evaluated.
Order number Billing Zip Code Last name. If you have questions about your JUMP! Your down payment is due immediately and won't be reflected on your T-Mobile bill. For lower monthly payments you can make a bigger down payment by calling Team of Experts or at a retail store. EIPs may be 24 monthly payments, depending on device. If you cancel wireless service, remaining balances on the device becomes due.
Best Pricing EIP Smartphone Equality is a program that can help you get the best pricing on our devices regardless of your credit score. T-Mobile customers who make 12 on-time payments in a row on a leased device on a qualifying plan will automatically qualify for the best possible pricing.
If you have a prepaid plan and miss or are late on a payment before switching to a postpaid plan you will lose Smartphone equality benefits and your payment history will be reset. To help prevent late payments, check out Autopay for postpaid accounts, or auto-refill for prepaid accounts to prevent this. Most plans qualify for this program. You can call us at to be sure and learn more and check your current status.
On Demand JOD is an month lease agreement that lets you change your leased device once every 30 days. Since this is a lease and you aren't buying the phone, the monthly payments are reduced. If you can, buy the device online. Before you complete your order, there should be a breakdown of everything you will be charged before confirming the order.
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