This is another common issue related to Kies. Simply put, the software is unable to detect your phone. For this, there are a few tips you can try, proven to be successful, according to many users. This is actually very easy to solve since the explanation is easy: it depends on the Kies version you have installed. To be more specific, Kies 2. If you have multiple Samsung devices which you use alongside Kies, you can install both variants of software on your PC. Basically, the main function of this tool is syncing all the files on your phone with your PC.
In most cases, this error is created by the preferences, so the first thing you should do is check them. Fortunately, this solution or trick is very basic, and it includes the following:. If the user is having this problem, they may have a hardware issue that needs to be addressed. One, in particular, is often directly related to problems with the USB cable working. So, if you know some one who is having these issues, one of the first things that people normally suggest or recommend as a viable fix is using another USB cable to ensure the phone can be detected.
If the USB cable is not the problem, you may have a connectivity issue that needs to be addressed. So, to solve these issues, you can follow these simple steps:. Step 1: Disconnecting the user's Samsung phone from its source and then reconnecting it again.
Step 2: The user will then reconnect their USB cable from its source so that they can reconnect it to a different port on their computer. Step 3: After this step is complete, the user will need to connect the USB cable directly to their computer instead of their docking station or their USB hub. Allows restoration of files from previously made backups. Directly send messages, edit contacts, export call history and set ringtones directly on PC.
Ability to take mobile screenshots with a click of a single button. Project mobile screen on your PC in real time. Head on to the top panel and from here you can select the appropriate media files. Click to open files and choose the contents you wish to backup or transfer. Rating: 4. Last updated on August 6, Leave a Comment 0 Comment.
Please input your name! The important thing I found was to reboot the phone after changing settings. After looking through tons of sites bitching about Kies and providing no working solution for me your blog sorted my problem. Thank you. This blog is truly awesome in all aspects.
I finally got kies to work even with runtime error when install I read so many people with solutions and trying help I forgot where I finally got this solution and from who.. I have a s2lte ir I expect to encounter this error again, after a while or intense usage you never know when a bit or flag gets stuck in program.
Shame that Samsung does not tackle a problem that was out for such a long time. Struggling to get my GT I connected to Kies desktop. Followed all the tips, but no joy so far. My I screen is broken and Kies says that phone is not in PC mode, no way to click on anything on the phone on the broken screen.
Anyway to reset options on the phone from the PC so to be able to backup it's content? Try this, it worked well for me and Note2 USB port driver failed every time to connect! I've just purchased the Samsung Galaxy Note 2 and when I try to connect to Kies I get the error: Reconnect the device in samsung kies pc studio. Current connection mode note supported by Kies.
When in Kies and I try the USB cable connection troubleshoot, when it goes to reinstalll device driver Windows says Kies has stopped working and closes down the program.
I had to do an add'l step from Roy's instructions to get it working my on S3. Below are the complete instructions: 1. Change to MTP 5. Simply rebooting the Galaxy Tab 2 7. It's impossible to believe that Samsung is so incompetent concerning software. They need a small program to connect the telephone with a computer and they created a monster, with the size of an operating system.
And it doesn't work either!!! I have a Samsung Galaxy mini 2 and nothing is working. The Roy's method too.. Who has SGM2 and the same problem??? I have a galaxy s3. I'm trying to update my s3 as it is on android 4.
I have try differents program from Samsung : no one of them work even on differents PC's. Samsung mobile to PC programs are very bad. They are also very big A very comlicated way to solve a simple task. Think about it! Like a lot of people I have had connection problems and struggled to find a solution! I think I may have found one although at the time of writing this it hasn't proved faultless. I have WIN7 and decided to do a system restore to the point Kies was first installed. Following this I opened up "control panel"-"programmes and features" and then right clicked on the Samsung Kies entry and selected change.
I then took the "repair" option. The only thing it does't like doing at the moment is listing my contacts stored on the SIM, the contacts on my phone load fine. I think the problem in my case was to do do with the USB drivers.
Best of luck. I downloaded kies from samsung main site. It did not work. Then I went to support, found my phone and downloaded Kies from these support pages.
It is different file and it worked ok. I want to set one meeting that always alert for me in every Wednesday.
Please show me how to set this meeting? I am waiting for your reply. Thank You! There seem to be a trillion ways to get this wrong. My solution was: after conneting the phone to the PC, in the yop of the phone screen a USB-logo appears. Swipe it open and you the the choice "Connect as camera" or Connected as Mass Storage". Pick the latter and in my case I was done. This method worked for me thank you for the advice.
I have a Samsung Galaxy S Duos and nothing is working. Who has S Duos and the same problem??? I have Mac-OS on my macnotebook and it is asking bootable disk.
Is it available anywhere in India? I was using it but one very fine morning I could not start it as it is asking me to insert bootable disk. Kies was hanging when I attempted to backup the phone so I installed Carbon on the phone and desktop. Carbon needs to use USB Debugging, and it's possible any running process of Carbon on the phone and on the desktop may interfere with Kies. I also had the phone in ptp mode so I switched back to mtp in the notification tray.
What is Carbon? I did a backup and unplugged USB cable before it's done! Kies was still running but no response, then the connection cannot be back to normally anymore. Have tried all possible ways but in vein Please Help Me And yeahh GT-S and infront of it a circle is revolving Wooooohooooo ROY!!!! Although do u have grest tips to save the battery life Ne one else have this issue? Help appreciated.
Kies still would spin on "Connecting" forever without finding the device. Finally, I stumbled upon the trick. Now at least Kies recognizes the device, so it's a start! I just tried this, and finally Kies recognised my phone and I have managed to download photos. Still having problems tho with kies recognising my device for anything else..
I have a Tmobile Samsung Galaxy S2, and these things just aren't working! I'm completely frustrated at this point! Kies still says that its unable to retrieve information! Blahh I'm ready to run over it with my car! Finally, something that worked. This worked for me on the Galaxy Note II. I am tired! I use S4 with Mac Book Pro.
I find I have to switch Galaxy S4 off as stated earlier in this blog, thanks very much- press the side button then go to restart.
Re-launch Keis. You do this every time you want to connect - it works. Every thing else seems to work. Just need to try syncing podcasts next. On Mac book pro when I open Kies and connect Galaxy S4 I do not see the contacts on the phone appearing or see "contacts" in the menu to the left I was hoping to edit from their. Anyone any advice how to rectify this?
On the samsung info video contacts appear in the left menu, not on mine! No luck using Kies to update operating system. Running newest version of Kies for the Mac. Kies will not recognize the phone using any of the above suggestions. Any ideas for my setup would be greatly appreciated! My problem is every time I try to upload a picture from a certain file, it shows my entire gallery of folders instead of the individual photos within the file I'm looking in.
I can click on something and it will upload a picture but I can't tell which picture. By the way for some reason I am unable to create new folders anymore and am instead having to make briefcases. These seem to be the ones I'm having troubles with.
Hope this makes sense and someone can help. I have come to this site after trying the piece of crap Software called Kies. Just from the posts here, people have been having problems with this junk for well over a year. How come when I connect my Galaxy S3 via USB, Windows finds it immediately, but Kies just sits there with a 'searching for connection' Samsung need to replace this junk with something that works.
They used be at the Top. Kies is a load of crap. I refuse to spend anymore time trying to get it to work. I'm now back to my 3 year old iPhone. At least it's easy to sync with my PC.
Seriously, something needs to be done about Kies. I have never experienced any problems trying to get music on my phone until I had to use this complete piece of crap. It took me hours to get music onto my phone, and even now every time I attempted to sync a playlist onto my phone, the stupid bloody program just stops working.
Piece of shit. I have searched everywhere.
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